Due to the deregulation of the Ontario Electricity Industry, the Ontario government has legislated changes requiring new bills to be unbundled. This new billing method allows customers to easily identify the various sources of electricity charges and compare them with other offers. As a result, your new electricity bill will feature a number of lines displaying specific charges formerly included in a one-charge method.

A glossary of terms of the new unbundled charges are displayed at the bottom of this page. Click here to go directly to this glossary.


COMMERCIAL MONTHLY RATES
Effective May, 2010


General Service (less than 50 kW)
Monthly Service Charge $19.51/month
Distribution Volumetric Rate $0.0181/kWh
Network Service Rate (x 1.0601)
- loss factor adjustment
$0.0048/kWh
Line and Transformation Connection Rate (x 1.0601) $0.0048/kWh
Wholesale Market Service Rate
(x 1.0601)
$0.0052/kWh
Debt Retirement Charge $0.0070/kWh
Rural Rate Assistance (x 1.0601) $0.0013/kWh
Special Purpose Charge $0.000373/kWh
 
General Service (Greater than 50kW non-interval meter)
Monthly Service Charge $192.34/month
Distribution Volumetric Rate $3.3729/kW
Network Service Rate $1.9491/kW
Line and Transformation Connection Rate $1.8879/kW
Wholesale Market Service Rate
(x 1.0601)
$0.0052/kWh
Debt Retirement Charge $0.0070/kWh
Rural Rate Assistance (x 1.0601) $0.0013/kWh
Special Purpose Charge $0.000373/kWh
 
General Service (Greater than 50kW interval meter)
Monthly Service Charge $192.34/month
Distribution Volumetric Rate $3.3729/kW
Network Service Rate $2.0700/kW
Line and Transformation Connection Rate $2.0700/kW
Wholesale Market Service Rate
(x 1.0601)
$0.0052/kWh
Debt Retirement Charge (losses not applied) $0.0070/kWh
Rural Rate Assistance (x 1.0601) $0.0013/kWh
Special Purpose Charge $0.000373/kWh


OTHER RATES

Sentinel Lighting
Monthly Service Charge $2.87/per month
Distribution Volumetric Rate $7.7629/kW
Network Service Rate $1.4774/kW
Line and Transformation Connection Rate $1.4901/kW
Wholesale Market Service Rate
(x 1.0601)
$0.0052/kWh
Debt Retirement Charge (losses not applied) $0.0070/kWh
Rural Rate Assistance (x 1.0601) $0.0013/kWh
 
Street Lighting
Monthly Service Charge $1.04/per month
Distribution Volumetric Rate $4.1309/kW
Network Service Rate $1.4699/kW
Line and Transformation Connection Rate $1.4595/kW
Wholesale Market Service Rate
(x 1.0601)
$0.0052/kWh
Debt Retirement Charge (losses not applied) $0.0070/kWh
Rural Rate Assistance (x 1.0601) $0.0013/kWh
 
Un-metered Scattered Loads
Un-metered scattered loads, such as traffic signals, telephone booths, and Cable TV amplifiers, will be billed at General Service less than 50 kW rates based on estimated loads, per account.
Monthly Service Charge
(per connection)
$9.97/month
Distribution Volumetric Rate $0.0325/kWh
Network Service Rate (x 1.0601) $0.0048/kWh
Line and Transformation Connection Rate (x 1.0601) $0.0048/kWh
Wholesale Market Service Rate
(x 1.0601)
$0.0052/kWh
Debt Retirement Charge $0.0070/kWh
Rural Rate Assistance (x 1.0601) $0.0013/kWh
 
Transformer
Losses: Adjustment shall be made in accordance with Section IV, Clause 7 of the Standard Application of Rates until replaced by the Transformer Loss Provisions in the Rate Handbook.
Allowance for Ownership (per kW of billing demand) $0.6000/kW


SPECIFIC SERVICE CHARGES

Customer Administration
Arrears Certificate $15.00
Easement Letter $15.00
Customer History Printout $15.00
Dispute Involvement Charge $30.00
Special Meter Read
(plus Measurement Canada fees)
$30.00
Change of Occupancy-regular | Account Set-up Charge $30.00
Non-Payment of Account
Late Payment Charge
   Per Month 1.5%
   Per Annum 19.56%
Returned Cheque Charge (plus actual bank charge) $15.00
Pulling Post-Dated Cheques $15.00
Collection of Account Charge $30.00
Reconnection @ meter
   - regular working hours
$65.00
   - after regular working hours $185.00
Reconnection @ Pole
   - regular working hours
$185.00
   - after regular working hours $415.00
Removal of Load Control Device
   - regular working hours
$65.00
   - after regular working hours $185.00
Service Calls
During regular work hours $30.00
After regular work hours $165.00
Temporary Service
To be advised.


The rates above do not include applicable taxes.


GLOSSARY OF TERMS

Electricity: This is the cost of electricity supplied to you during this billing period and is the part of the bill that is subject to competition. The electricity consumed is multiplied by the adjustment factor:
  • Whitby Hydro Electric Corporation collects this money and pays this amount directly to our suppliers.
  • When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, consumes power before it gets to your home or business. The adjustment factor accounts for these losses.
Delivery: These are the costs of delivering electricity from generating stations across the Province to Whitby Hydro then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and the operation of provincial and local electricity systems. A portion of these charges are fixed and do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.

Regulatory Charges: Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.

Debt Retirement Charge: The debt retirement charges pays down the debt of the former Ontario Hydro.

Provincial Benefit: The price of generation in Ontario is set by a competitive market. Certain generators receive payments through regulation or contract that differ from the market price. Your portion of the net adjustment arising from these different payments is included on your bill.

Special Purpose Charge: This charge was issued by the Ontario Energy Board as a directive from the Ministry of Energy & Infrastructure. This charge per kWh covers the recovery of expenditures made by the MOEI in respect to its energy conservation and renewable energy programs.


For more information, please contact Whitby Hydro Electric Corporation at (905) 668-8480.